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No merchandise is to be returned without written authorization. Merchandise returned without authorization will be refused. Call our Customer Service (800) 221-1348 for more details.
We guarantee all products to be free of manufacturing defects. Should you receive any item which becomes defective within a year of your purchase, we will replace the item at no charge or refund your order in full including shipping charges.
If you are not satisfied with your order, you have 30 days to return the product for a full refund or credit towards your next purchase of merchandise. A return authorization number is required prior to return. Contact us for a return authorization to be included with the item you are returning. You must also include a copy of your invoice(s) or your invoice number(s) along with your returned merchandise. The customer is responsible for all shipping charges. We do not credit shipping charges on non-defective returned merchandise.
If your item(s) is engraved and/or personalized, the order is considered a final sale and we will not accept returns, unless there is a mistake on our part between the original message you provided compared to the message engraved on the item.
Return Address:
Classic Medallics Returns
520 South Fulton Avenue
Mount Vernon, New York 10550
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